Enago has integrated WeChat Pay, the most popular online electronic payment method in China, to further enhance customer experience.

12th July, 2019

Enago recently announced that authors in China can now pay for orders using WeChat. This is a great convenience for Chinese clients since WeChat is the country's most popular payment wallet and social media platform. The WeChat Pay feature also allows the ease of QR code payments within the WeChat ecosystem Enago’s customers in China. With this, Enago now provides WeChat Pay for seamless payments and live customer support chat to authors so that they can manage their business with Enago within the WeChat platform.

China’s progress has been remarkable in the field of science and research. According to a recent report released by the U.S. National Science Foundation (NSF), China has produced the largest number of scientific publications in the year 2017. While doing so, it has left behind nations like the United States and the European Union. In line with our mission to accelerate global scientific communications, these new features for our Chinese authors enhance the relationship Enago has with its Chinese authors by providing them with convenient services on WeChat messenger.

Dr. Mingfang Lu, General Manager – Enago China, elaborates on our vision for China:
“With ‘Author first, quality first’ as our motto, we place authors at the heart of everything we do here. We aim at being the most client-oriented service provider in China, known for providing excellence in service quality and author experience through technology. The integration with WeChat brings us closer to achieving this goal and makes us the brand of choice for Chinese authors.”

How to access Enago on WeChat?
Finding Enago on WeChat couldn't be easier for authors. Simply search for EnagoChina on the WeChat platform, click on the account and follow it to start chatting. Additionally, authors can also browse through our WeChat page to read knowledge-rich articles and get updates on our upcoming workshops, webinars, and other announcements. For payments, authors can scan the QR code that appears on selecting WeChat pay as the payment option through the app to seamlessly make payments.

About Enago
Enago is a trusted name in author services for the global research community. Founded in 2005, it has worked with millions of researchers in more than 125 countries improving the communication of their research and helping them achieve success in publishing. Enago Academy, the author education arm of Enago, addresses emerging needs of early-stage researchers by providing publishing-specific training resources via different digital platforms and onsite workshops. Enago operates globally with regional teams supporting researchers and institutions locally. It has offices in Tokyo, Seoul, Beijing, Shanghai, Istanbul, and New York.

Authors can ask questions about Enago’s services either through WeChat or call 400-007-8417.

For more information be sure to visit https://www.enago.cn.