Santa Ana, CA November 10, 2009 Ansafone Contact Centers, a leading provider of contact center outsourcing solutions, announced that Bret Butterfield has joined the company as Vice President Business Development & Marketing. Based at the companyâ€˜s new Salt Lake City, UT location, he will oversee the strategic direction of the business development efforts.
"Bretâ€˜s experience at being part of top-ranked sales organizations and his understanding of the contact center market made him an ideal candidate, according to Ansafoneâ€˜s President, Randy Harmat."Bret been an outstanding performer throughout his career, and we are excited by the innovation and energy he brings to his work. We're proud to make him part of our sales management team."
Mr. Butterfield has over 25 years of experience in the contact center/BPO space. During those 25 years, he has experienced the evolution of the contact center having been involved in thousands of campaigns. Most recently, he was the Vice President of Business Development with Power Direct LLC, an outsourced provider of telemarketing, customer service and technical support to Fortune 500 companies.
"I am thrilled to join Ansafone to help build a sales organization that will focus on delivering value, enhancing the customer experience while building brand at a high return for our clients.," said Butterfield. "Outsourcing to reduce costs and improve quality is a value proposition and highly dependent on the execution of your outsourcing business partner. Ansafoneâ€˜s track record in achieving results was a key factor in my decision to join the company."
Mr. Butterfield holds a B.S. Degree in Business from Weber State University. He has been recognized by the Contact Center/BPO industry as a pioneer with many awards including the CMG Summit Award and the Chairmanâ€˜s Club Award.
About Ansafone Contact Centers
Ansafone Contact Centers is a full service contact center company who has been providing superior service to their clients for over 40 years. Headquartered in Santa Ana, CA, Ansafone has 10 contact centers in 6 states with multilingual capabilities. Ansafone also offers offshore options through strategic partners. The company provides excellent service through their focus on quality, a rigorous recruiting and hiring process, and a continuous improvement approach that delivers a quantifiable value and reduces overall costs. Their client base is very diverse crossing over several industries within the Fortune 500. More information can be found at www.ansafone.com.