ZCorum, a leading provider of managed broadband services, will showcase its portfolio of broadband diagnostics solutions for cable operators attending the Philippine Cable Television Association (PCTA) Convention. The exhibition is a 4 day event held April 4-7 at the Iloilo Convention Center in Iloilo City. This is the twenty fifth year of the Philippines’ premier cable TV event. ZCorum will be presenting their software in Stand 36 to conference attendees.
At the show visitors will see the latest software ZCorum is offering to help troubleshoot downstream spectrum issues, including a new tool called SpectraVizion that provides proactive alerts on devices experiencing common downstream issues like Standing Waves, FM Noise, Suck-outs, Roll-off and Tilt. Usually operators have to rely on a customer to call before they know they have a downstream spectrum issue. SpectraVizion changes that paradigm by presenting a list of impacted devices along with a capture of the full spectrum passing through the modem or set-top box, which can be viewed in the office or in the field.
ZCorum will be also be demonstrating new Wi-Fi features in their TruVizion diagnostics suite that allow operators to better manage a subscriber’s in-home Wi-Fi experience. “Most customers who call to complain about their Internet connection actually have an issue in their home Wi-Fi network, so this is a big deal for cable operators,” said Arthur Skinner, ZCorum’s Vice President of Worldwide Sales.
Skinner will also be speaking at one of the Management Sessions during the conference. During the session he will present the latest advancements in upstream and downstream cable diagnostics that reduce equipment costs and increase efficiency by leveraging the CMTS and CPE to view spectrum remotely. The session is scheduled in the Management Track for April 4th at 2:30 p.m.
“Our new diagnostics tools are making a tremendous impact in efficiency and cost for cable operators as they troubleshoot spectrum issues,” said Julie Compann, Chief Executive Officer at ZCorum. “We look forward to meeting with operators at the conference and demonstrating these benefits firsthand.”
ZCorum provides broadband diagnostics and managed services to cable and telephone companies, utilities, and municipalities. ZCorum continues to help operators increase operational efficiency and reduce costs through diagnostics solutions for DOCSIS, DSL and Fiber networks. Managed services include data and VoIP provisioning, residential and commercial VoIP service, branded email and Web hosting, along with 24x7 support for end-users. ZCorum is headquartered in Alpharetta, GA. For more information, please visit http://www.ZCorum.com
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